Privacy Policy of Teamfy
Last updated : 11.09.2025
Tom Ottelé and Paul Hoffmann ("we", "our", or "Teamfy") is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Teamfy mobile application ("Teamfy" or the "App").
1. Data Controller
Tom Ottelé & Paul Hoffmann, Luxembourg. In the future, a legal entity (company) may be established to act as the data controller. This Privacy Policy will be updated accordingly.
2. Information We Collect
Depending on your subscription and role within a team, we may collect the following personal data:
- Email address
- Role of the user
- First name and last name
- Device information
- Profile picture
- Club logo
- Birthday
- Nationality
- Height
- Weight
- Mobile number
- Telephone number
- Emergency contact
- Preferred foot
- Shirt number
- Position on the field
We may also collect:
- Presence and absence history for events
- Individual game and training statistics
- Messages exchanged in-app
- Pages and screens viewed
- Links clicked
- IP address, browser and device types, application version
Other non-mandatory, non-standardized data may be collected and stored. The nature of this data may be freely determined by a Coach or Administrator of the Organization the User is part of (e.g., jersey size, mailing address). This data is not visible outside the Organization's team space and is used solely for internal team management and communication. Data is collected via user input, login methods (Email, Google Sign-In, Apple Sign-In), Firebase, and app usage.
3. Purpose of Data Collection
Your data is collected and processed for the following purposes:
- To create and manage your account
- To allow team management and role-specific features
- To send relevant push notifications
- To manage subscriptions and access rights
- To enhance team organisation and performance tracking
- To improve user experience and resolve technical issues
- To detect and prevent fraudulent or abusive activity
4. Legal Basis
We process your personal data based on:
- Your consent (Art. 6(1)(a) GDPR)
- Contractual necessity (Art. 6(1)(b) GDPR)
- Legitimate interest (Art. 6(1)(f) GDPR) for maintaining app functionality, analytics, and fraud prevention
5. Children's Data
In the EU, if a user creates an account on behalf of a minor, they confirm they hold parental or legal authority. All data collected for minors is managed in compliance with applicable data protection laws.
Teamfy is not intended for children under the age of 13 in the United States. We do not knowingly collect or solicit personal data from anyone under 13 without verifiable parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA).
If we learn that we have collected personal data from a child under 13 without proper consent, we will delete that information as quickly as possible. If you believe a child under 13 has provided us personal information, please contact us at team@teamfy.app.
6. Data Storage and Security
All personal data is securely stored in Firebase (Google Cloud) with encryption and controlled access.
- Anonymisation is used for historical team data (e.g., names in infraction lists)
- Passwords and sensitive fields are encrypted
Although no system is 100% secure, we implement strong technical and organisational measures to protect your data. To improve personal data protection, users should never share their password. If you believe your password is compromised, change it immediately. We encourage secure, unique passwords and logging out after each session.
7. Sharing of Data
Your personal data may be shared with (non-exhaustive list):
- Firebase (authentication, messaging, storage)
- Google Analytics / Firebase Analytics (usage tracking in future)
- Stripe (planned for payment processing)
We do not sell or rent your personal data. Anonymised, aggregated usage data may be used for product development and insights.
8. Payment Information
We do not store payment details. Subscription payments are securely handled via Stripe or, in the future, Apple and Google in-app payments. For each payment, the processing provider's privacy policy applies.
10. Communication and Marketing
With your consent, we may send:
- Product updates
- Feedback surveys
- Partner promotions or relevant offers
You can opt out at any time using unsubscribe links or via the app.
11. Sponsorship or Partner Campaigns
If you participate in a contest or campaign (e.g., sponsored by a third-party), we may collect your name and contact information with your consent for communication and follow-up.
12. Data from Other Users
Administrators may submit personal data about team members (e.g., pre-filling names, emails, phone numbers). Users have the right to access, correct, or delete this information at any time.
13. Data Retention
- Account data is retained for a maximum of 3 years from the last activity
- You may request deletion or access anytime
- We may contact you before that period ends to confirm whether you wish to maintain your data
14. Your Rights (GDPR)
You have the right to:
- Access your personal data
- Correct or update your data
- Delete your account and data
- Restrict or object to data processing
- Data portability (machine-readable copy)
- Withdraw consent at any time
- Define data handling after your death (Art. 85 GDPR)
To exercise your rights, contact us: team@teamfy.app.
15. California Privacy Rights (CCPA / CPRA)
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect and how we use it
- The right to access your personal information
- The right to request deletion of your data
- The right to correct inaccurate information
- The right to opt out of the sale or sharing of your personal data (we do not sell your data)
To exercise any of these rights, please contact us at team@teamfy.app. We may need to verify your identity before processing your request.
16. United States Privacy Rights
Residents of certain U.S. states, including Colorado, Connecticut, Utah, and Virginia, may have the following rights under applicable data privacy laws:
- The right to confirm whether we process your personal information
- The right to access and delete certain personal information
- The right to correct inaccuracies in your personal information
- The right to data portability
- The right to opt out of targeted advertising or profiling
To exercise any of these rights, or to appeal a decision regarding a data rights request, please contact us at team@teamfy.app. We may verify your identity before processing your request.
18. International Data Transfers
Your personal data may be stored and processed in the European Union or other countries outside the United States. We use appropriate safeguards to ensure such transfers comply with applicable laws and protect your data.
19. Changes to this Policy
We reserve the right to update this policy. The most updated version of the privacy policies will be consultable in the app settings. Continued use of the app means acceptance of the new terms. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
20. Governing Law
This Privacy Policy is governed by the laws of Luxembourg.
21. Contact
If you have any questions or requests, contact us: team@teamfy.app